Frequently Asked Questions

What are your credentials?

I am a Registered Psychologist with 10+ years of training and experience in public and private settings. I am a Registered Psychologist with the College of Psychologists of British Columbia. I’m also a member of the Canadian Psychological Association.

I have a Master’s degree in School and Counselling Psychology from the University of Saskatchewan and supervised post-graduate training in a clinical setting. My additional training has been in evidence-based interventions including Acceptance and Commitment Therapy, Exposure and Response Prevention Therapy for OCD, Cognitive Behavioural Therapy, Somatic Therapy, and more.

What is therapy?

Therapy involves creates a safe and confidential environment for discussion of personal challenges with someone who is outside your circle. It’s different than talking to a supportive friend because of the confidential nature. You will be supported with evidence-based therapy, which is different than supportive conversations. Therapists are experts in the navigation, and you bring the content. A therapist guides you along in a supportive and evidence-based way as you explore aspects of life that are most important to you.   

How does therapy work at Link Psychological?

I always offer a free 15-minute consult call. This call helps us determine if therapy is right for you and gives you a chance to ask any questions you might have. We will also discuss how therapy might be helpful and potentially make your first appointment.

If we decide together to book the first appointment, you will be given forms to complete. After completing your consent forms, you will be given a unique link that can be used to access my secure online waiting room at the time of your appointment.

What kind of therapy do you do?

I am trained in several evidence-based therapies. Some of my current therapy modalities include Cognitive Behavioural Therapy (CBT), Acceptance & Commitment Therapy (ACT), Humanistic (Rogerian) Therapy, Somatic (Mind-Body Connection) Therapy, Mindfulness Based CBT and Exposure and Response Prevention (ERP) for the treatment of Obsessive Compulsive Disorder. Therapy is always customized to meet the identified needs of the client.

Where do clients attend sessions?

Therapy happens via video or telephone. As such, clients usually attend from home. As long as you have privacy and a secure internet connection, you can attend from anywhere that works for you. This could be in your home, office, car, or in a private space outdoors. Clients must be physically located in British Columbia.

Are you able to see me in person?

At present, Link Psychological is an online-based practice, so all of our work is done together online through a secure HIPAA compliant video software. My listed address is for mailing purposes only.

How many sessions do I need … (for my anxiety, to feel better, to stop my panic attacks, etc.)?

This can be a difficult question to answer because of several factors. Most clients attend at least a few sessions, which is often sufficient to resolve some minor issues and develop a few tools/skills. It takes more time to delve deeper and build daily change and long-term skills.

Clients attend based on their unique goals. Many start with weekly or biweekly sessions. Many clients need less frequent sessions as time goes on, often opting for check-in sessions when needed. Clients may also have an unexpected life event happen that warrants a return to increased therapy sessions.

No client is ever forced to attend any number of sessions. You can stop therapy at any time, for any reason.

How long are the sessions?

Sessions are 50 minutes in duration (i.e. a 2:00 session ends at 2:50). Before your scheduled time, your therapist does research unique to your case and prepares for upcoming sessions. After your session, notes are taken and added to your file.

How much do sessions cost?

Session rates are $235 per 50-minute session, in alignment with the suggested billing rate of the British Columbia Psychological Association This fee includes the preparation and documentation outside of the session. You will be provided with a receipt that you can then submit to your insurer. Many insurers provide coverage for services provided by a psychologist. It's important to check in with them directly if you have any questions, as clients are ultimately responsible for payment. Payments are due the day of your appointment, and can be paid via e-transfer to linkpsychological@gmail.com

Do you offer free consultation calls?

Yes. Therapy consultation calls are always free. During the consultation call I’ll ask you to share more about what’s going on for you, answer any questions you might have, tell you about how things work, and let you know if I think I can help. Together, we’ll make a decision about if therapy will be helpful and book your first appointment if so. Consultation calls are typically ~10-15 minutes long and done via telephone.

Can you direct bill my insurer?

Direct billing is not set up at this time. Typically clients pay the therapist directly and submit their receipt for reimbursement to their insurer if they have coverage. Coverage can vary greatly between insurance plans. Please check with your insurer about your coverage.

Will my insurance pay me back for our sessions?

Many insurers offer coverage for licensed mental health practitioners, including Registered Psychologists. Clients are ultimately responsible for payments, so it is important to check with your insurer to be sure that they will reimburse you for your session.

How do I pay for our sessions?

Payments can be sent by e-transfer to linkpsychological@gmail.com.

What is your cancellation policy?

Once booked, your time is prepared and reserved for you. Link Psychological has a 24-hour cancellation policy for any rescheduling or cancelling of appointments. Any appointments that are missed, cancelled, or rescheduled with less than a full 24 hours will be charged the full session fee. Please note that many insurers will not reimburse for missed session fees.

How do I book an appointment?

Send me an email at linkpsychological@gmail.com.